Parts Dept Counter Sales - CAT Dealership

Wiese Group•North Little Rock, AR

About The Position

Wiese USA is seeking a friendly, detail-oriented team member for the parts department of its local material handling equipment dealership. The role involves purchasing, storing, inventorying, and issuing spare parts for industrial equipment. The Parts Analyst provides replacement forklift and other industrial equipment parts to external customers and company Service Technicians, and serves customers in both a sales and advisory capacity. The role requires prioritizing and handling multiple tasks while providing positive, helpful customer service. Team members are expected to promote Wiese’s vision, cultural values, and safety guidelines, and to help ensure that they and their teammates go home healthy every day.

Requirements

  • Proficiency with Microsoft Office Suite.
  • Ability to lift and carry up to 50 pounds.
  • Ability to bend, crouch, and twist.

Nice To Haves

  • Experience in inventory management is strongly preferred.
  • One to two years of related experience, such as at a construction equipment or farm equipment dealership, is strongly preferred.
  • Mechanical aptitude or background is preferred.
  • A positive, upbeat attitude and excellent interpersonal communication skills.
  • Strong attention to detail and the ability to prioritize and handle multiple tasks simultaneously.

Responsibilities

  • Source and purchase parts, including sourcing without VINs.
  • Consult with customers in a sales and advisory capacity and provide the parts they need.
  • Ensure parts are fully stocked.
  • Keep Service Technicians supplied with necessary parts.
  • Conduct regular inventory counts.
  • Handle duties related to shipping and receiving parts.
  • Perform regular record management.
  • Handle returns and warranty issues.
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