Dealership Parts Counter Associate - Portsmouth Chevrolet

Key Auto Group•Portsmouth, NH

11d

About The Position

The Parts Counter Associate supports the dealership’s parts sales process and provides high-level service to internal and external customers. The role involves communicating with customers and staff, looking up parts, providing quotes and order-status information, processing parts requests, and helping maintain accurate inventory. The position is with Portsmouth Chevrolet, part of Key Auto Group, which emphasizes team development and promotion from within.

Requirements

High school diploma or equivalent.
Strong interpersonal and time management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver’s license and clean driving record.
Eagerness to improve in a dynamic work environment.

Nice To Haves

Prior auto parts sales experience.

Responsibilities

Assist in the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Provide customers with efficient information about parts status.
Use the parts catalog to look up specific parts and communicate information about them.
Answer phone calls and provide price quotes and other information to customers.
Review body shop estimates to verify that ordered parts are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and perform weekly bin checks to ensure stock accuracy.
Notify the site manager about out-of-stock parts or shop materials needing immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Ensure internal parts requests are billed to the service repair order.
Perform other duties as assigned.