Acura Parts Counterperson

Acura Marysville•Marysville, OH

About The Position

Acura Marysville is seeking a knowledgeable, customer-focused Parts Counterperson with a positive attitude, strong work ethic, and commitment to exceptional service. The Parts Counterperson assists customers, Service Technicians, and dealership team members with automotive parts needs, including identifying, locating, and ordering parts, maintaining accurate inventory, and supporting the day-to-day operations of the Parts Department. The role also includes customer communication, fulfillment of repair orders, and shipping and receiving duties. The posting describes competitive compensation, a comprehensive benefits package, and opportunities to learn, grow, and build a career.

Requirements

High school diploma or GED.
Knowledge of automotive parts and components.
Strong customer service and communication skills.
Basic computer skills and ability to learn dealership parts and inventory systems.
Strong attention to detail and accuracy.
Dependable, organized, and able to manage multiple priorities.
Ability to safely lift, pull, and move automotive parts and inventory as needed.
Ability to work a flexible schedule, including evenings and weekends.
Valid driver’s license with an acceptable driving record.
Ability to successfully complete a pre-employment drug screen.

Nice To Haves

Previous automotive parts experience.

Responsibilities

Assist customers, Service Technicians, and dealership team members with automotive parts needs.
Identify, locate, and provide the correct parts accurately and efficiently.
Answer incoming phone calls and assist customers with a positive, professional attitude.
Use dealership computer systems and parts catalogs to research, locate, and order parts.
Fulfill Service Technician repair orders accurately and efficiently.
Receive, check in, stock, and organize incoming parts.
Maintain accurate inventory and ensure parts labeling is current.
Communicate parts availability, pricing, specials, and warranty information to customers.
Assist with dealership parts inventories and inventory counts.
Perform shipping and receiving duties for retail and wholesale customers.
Maintain a clean, organized, and efficient Parts Department.
Put customers and others first, ask for and provide help, create positive experiences, build relationships, and maintain an energetic, positive attitude while working with others.