Parts Counterperson

Five Star Chevy Florence • Florence, SC

2h

About The Position

Five Star Chevy Florence is hiring Parts Counter Team Members. This role oversees the parts sales process and provides friendly, professional, high-level service to internal and external customers. The Parts Counterperson communicates parts status, looks up parts using the parts catalog, responds to customer calls and quote requests, and helps ensure parts orders, inventory, and billing are accurate.

The position also involves reviewing body shop estimates, filling orders from stock, conducting weekly bin checks, notifying the parts manager about urgent inventory needs, locating out-of-stock parts, and processing retail payments or obtaining credit authorization. The employer highlights a great work-life balance, a fun work environment, and opportunities for advancement within a large dealer group.

Requirements

• At least 1 year of automotive parts counter experience.
• High school diploma or equivalent.
• Eagerness to improve in a dynamic work environment.
• Strong interpersonal and time management skills.
• Ability to read and interpret safety and maintenance documents.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Effectively and efficiently communicate customer parts status.
• Read and understand the parts catalog when looking up and discussing specific parts.
• Answer phone calls and provide price quotes and other information to customers.
• Review body shop estimates to verify that parts ordered are correct and pricing aligns with the estimate.
• Provide high-level service to internal and external customers.
• Pull and fill orders from stock and maintain weekly bin checks to ensure inventory accuracy.
• Notify the parts manager about out-of-stock parts or shop materials needing immediate attention.
• Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
• Ensure internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan with company match.
• Life insurance.
• Short- and long-term disability insurance.
• Paid vacation.
• Growth opportunities.
• Paid training.
• Employee vehicle purchase plans.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED