Parts Counter Person

Betten Honda•Muskegon, MI

4d•Onsite

About The Position

Betten Auto Group is seeking an experienced Parts Counter Person, with Honda experience being preferred. We offer competitive compensation, excellent working hours, comprehensive benefits, and a family-oriented work environment. Join our well-organized and experienced team in a state-of-the-art, brand-new facility equipped with cutting-edge technology and adhering to OSHA certified air quality standards. We provide opportunities for growth, paid training, and long-term job security.

Requirements

High School Diploma or equivalent.
Ability to work in a fast-paced work environment.
Strong organizational and time management skills.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Nice To Haves

Honda parts experience.

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with customers regarding parts status.
Communicate with staff and customers in a friendly and professional manner.
Read and understand the parts catalog when looking up parts.
Answer phone calls, providing price quotes and other information.
Review body shop estimates to ensure correct parts ordering and accurate pricing.
Provide high-level service to internal and external customers.
Pull and fill orders from stock.
Perform weekly bin checks to ensure stock accuracy.
Notify the parts manager of out-of-stock parts or shop materials needing immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders if necessary.
Ensure all internal requests for parts are billed on service repair orders.
Receive payment from retail customers or obtain credit authorization.
Set up orders for daily shipment, delivery, or pick-up.