Parts Counter Person

SHELOR MOTOR MILE•Christiansburg, VA
•$18 - $28•Onsite

About The Position

Shelor Motor Mile is seeking a motivated Parts Counter Person to assist customers looking for vehicle parts. The role involves serving as a point of contact for customers by phone and in person, building rapport, identifying their needs, and helping ensure a positive customer experience. The successful candidate will follow established processes and use automobile-parts knowledge in a fast-paced environment. Training may be provided to the right individual.

Requirements

  • Exceptional customer service and commitment to providing a positive customer experience.
  • Clear verbal and written communication skills.
  • Strong organizational skills and ability to manage multiple tasks accurately.
  • Basic computer skills, including data entry and order processing.
  • Valid driver's license and a driving record acceptable to the company's insurance carrier.

Nice To Haves

  • Basic understanding of automobile parts; the employer is willing to train the right individual.

Responsibilities

  • Assist customers seeking vehicle parts, both by phone and in person.
  • Build rapport with customers and help meet their needs.
  • Communicate information about parts and accessories verbally and in writing.
  • Follow established processes.
  • Manage multiple tasks while maintaining accuracy and attention to detail.
  • Enter data and process orders using a computer.

Benefits

  • Competitive compensation and benefits package
  • Dynamic and rewarding work environment
  • Opportunity to work with a team of passionate professionals
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