Parts Counter Person

Ocean Honda of Whittier•Whittier, CA

22d

About The Position

The Parts Counter Person is knowledgeable about automotive parts and accessories and accurately answers questions and fulfills customer requirements in person and by phone. The role involves locating parts from current inventory or other sources, such as the internet, vendors, and other dealerships, and arranging delivery and installation. The position also receives and stocks incoming parts and performs warehouse housekeeping duties. The ideal candidate has automotive parts and accessories experience, a courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Additional duties may be required, and the listed responsibilities are not exhaustive.

Requirements

Automotive experience preferred.
Dealership experience preferred.
Strong organizational and problem-solving skills.
Helpful attitude and friendly demeanor.
Highly professional and dependable.
Strong computer and internet skills.
Strong customer service, phone, communication, and interpersonal skills.

Nice To Haves

Automotive experience.
Dealership experience.
Reynolds and Reynolds experience.

Responsibilities

Receive and stock incoming items.
Locate accessories or parts and arrange for installation.
Monitor parts inventory and arrange for installation.
Maintain up-to-date knowledge of vehicles, accessories, and promotions.
Maintain accurate sales documentation.
Provide timely and accurate reports as required.
Ensure safe and on-time delivery of parts to the dealership while following company procedures and standards.
Maintain warehouse housekeeping standards.
Perform other duties as assigned.