Parts Counter Person

Dave Kirk Chevrolet GMC•Crossville, TN

22d

About The Position

The Parts Counter Person, also described as a Parts Specialist, assists customers in person and by phone by answering questions about automotive parts and accessories and fulfilling their needs. The role locates parts in current inventory or through other sources, such as the internet, vendors, and other dealerships, and arranges delivery and installation. It also includes receiving and stocking parts and maintaining warehouse housekeeping standards. The position requires a customer-focused, courteous approach, organizational skills, computer and phone proficiency, and strong communication and interpersonal skills. Additional duties may be assigned as business needs require.

Requirements

Automotive experience is preferred.
Professional and dependable.
Customer-service oriented.
Helpful attitude and friendly demeanor.
Strong internet and computer skills.
Outstanding communication skills.
Professional appearance and work ethic.
Ability to read and comprehend instructions.

Nice To Haves

Dealership experience is a plus.

Responsibilities

Receive and stock incoming items.
Locate parts or accessories and arrange for installation.
Monitor parts inventory and maintain the storage area in good condition.
Maintain current knowledge of vehicles, accessories, and promotions.
Maintain accurate sales documentation.
Provide timely and accurate reports as required.
Ensure safe and on-time delivery of parts to the dealership while following company procedures and standards.
Maintain warehouse housekeeping standards.
Perform other duties as assigned.