Parts Cashier/ Counter Representative (BMW)

BMW of Brooklyn•Brooklyn, NY

13d•Onsite

About The Position

BMW of Brooklyn is seeking a motivated, customer-focused Parts Cashier/Counter Representative in Brooklyn, NY. The role serves as a first point of contact for customers seeking BMW parts and accessories, providing service, processing transactions, and managing inventory. The representative also works with service technicians and other departments to fulfill customer needs and handles returns, exchanges, and warranty claims according to company policies. This is a full-time position. Work is generally performed Monday through Saturday, with one other day off during the week. Some Saturdays and late nights are required. Candidates should be comfortable with technology, eager to learn the BMW product line, and able to work both independently and as part of a team.

Requirements

High school diploma or equivalent.
Strong attention to detail and organizational skills.
Excellent customer service and communication abilities.
Basic computer skills and familiarity with inventory management systems.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Ability to work flexible hours, including some Saturdays and late nights.
Valid driver’s license and clean driving record.
Comfort with technology and learning new software.
Ability to work autonomously and as part of a team.
Reliable and able to work efficiently in a deadline-oriented environment.

Nice To Haves

Previous experience in retail, parts sales, or cashiering.
Enthusiasm for learning the BMW product line.
Self-starter with an ambitious and outgoing spirit.
Inquisitive attitude and eagerness to learn, improve, and grow.

Responsibilities

Greet customers and help them locate and purchase the correct BMW parts and accessories.
Process cash, credit, and other payment transactions accurately and efficiently.
Maintain accurate inventory records and ensure parts are properly stocked and organized.
Answer customer questions about parts availability, pricing, and warranties.
Communicate with service technicians and other departments to fulfill customer needs.
Handle returns, exchanges, and warranty claims in accordance with company policies.
Schedule and prioritize work, assess performance, and adapt work to improve results.