Parts Assistant

EquipmentShare•Jerome, ID
•Onsite

About The Position

EquipmentShare is hiring a Parts Assistant at its rental facility in Jerome, Idaho. Parts Assistants maintain branch parts inventory and assist customers with parts-related needs. The role involves ordering and managing parts for rental equipment, coordinating with manufacturers and vendors, preparing quotes, confirming invoices, and working with service departments and delivery schedules. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation provided.

Requirements

  • High school diploma or equivalent.
  • Active, applicable state driver's license.
  • Clean driving record; the role includes picking up and delivering local parts.
  • Knowledge of Excel and spreadsheets.
  • Previous or current experience with budgeting.
  • Exceptional customer service, organization, time management, and communication skills.
  • Must own tools applicable to the position.
  • Must pass a 10-panel drug screen; the position is safety-sensitive.
  • Ability to meet the physical demands described, including lifting and moving objects weighing up to 50 pounds or more, extended periods of standing and walking, bending and stooping, manual dexterity, and repetitive motions.

Nice To Haves

  • Previous experience in the construction or heavy equipment industry.
  • Experience in an equipment rental company.

Responsibilities

  • Manage and supervise parts inventory, purchasing, and invoicing.
  • Answer customer questions about parts availability and fulfill parts orders.
  • Obtain and prepare parts quotes for customers or internal teams.
  • Order and manage parts inventory for rental equipment.
  • Coordinate parts inventory from manufacturers and communicate with vendors about company- and customer-owned equipment.
  • Confirm invoice accuracy.
  • Coordinate with service departments and delivery schedules.
  • Pick up and deliver local parts.

Benefits

  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous PTO and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements (role dependent).
  • Gym membership stipend and wellness programs.
  • Company events, food truck nights, and monthly team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Access to industry-leading diagnostic tools.
  • Monthly family dinner night (restrictions apply).
  • Overtime pay after working 40 hours.
  • Additional compensation for on-call scheduling.
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