Parts and Service Advisor - Country Ford Wilkie

FFUN Group • Wilkie, SK

1d • Onsite

About The Position

Country Ford Wilkie is seeking a Parts & Service Advisor. This role is primarily parts-focused but also involves supporting service advising. It's an opportunity for individuals who enjoy building relationships, ensuring smooth operations, and pursuing a long-term career in the automotive industry. The Parts and Service Advisor acts as a crucial link between customers, technicians, and the parts department, using clear communication and attention to detail to create positive customer experiences. Success in this role leads to customer retention, efficient service department operations, and overall team benefit.

Requirements

• Strong customer service or sales background in a fast-paced environment
• Comfortable using dealership systems (DMS, CRM, digital inspection tools)
• Organized, detail-oriented, and able to multitask under pressure
• Professional attitude with a focus on customer satisfaction
• Valid Saskatchewan Class 5 Driver’s License

Nice To Haves

• Previous experience as a service advisor or parts advisor is an asset, but not required

Responsibilities

• Greeting customers and completing vehicle walkarounds
• Scheduling service, maintenance, and recall appointments
• Communicating service and parts needs in clear, customer-friendly language
• Advising customers on required and recommended services
• Coordinating with technicians and the parts department
• Providing timely updates and managing customer expectations
• Reviewing work orders, explaining completed work, and confirming customer satisfaction

Benefits

• Competitive pay: $18/hour
• Group Retirement Savings Plan - Employer-Employee matched contributions
• Employee Discounts on vehicles, service, repairs and parts
• Training & Development opportunities
• Corporate Gym Membership Rates
• Health & Dental plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed