Automotive Parts Advisor | Heritage Mazda Bel Air

MileOne Autogroup•Baltimore, MD

9d•$31,200 - $70,000

About The Position

Heritage Mazda of Bel Air, part of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson for its high-volume automotive dealership Parts department. The role assists customers and internal teams with parts inquiries, provides updates on parts shipping and arrival times, supports technical parts questions, records transactions in the Dealer Management System, and manages a high volume of work while meeting deadlines and daily metrics. The listed salary range is $31,200 to $70,000. MileOne describes its workplace as positive and success-driven and offers career advancement opportunities, OEM support, health and financial benefits, training and mentoring, and programs including an Employee Purchase Program, MileOne Support Fund, NextMile Scholarship Program, and Employee Assistance Program. The company is an equal opportunity employer and maintains a drug-free work environment. Certain positions require compatible mobile-device access and use of MileOne-approved authentication or security applications to meet technology and information security requirements.

Requirements

Ability to work in a fast-paced environment.
Strong written and verbal communication skills.
Strong organizational skills.
Proficiency with Microsoft Office Suite, Reynolds and Reynolds, a Dealer Management System, and/or Point of Sales (POS) systems.

Nice To Haves

1–3 years of experience in the automotive industry preferred.

Responsibilities

Assist customers and internal teams with parts-related questions in person, by email, and/or by phone.
Communicate estimated parts shipping and arrival times and provide support for technical parts questions.
Accurately record parts transactions and data in the Dealer Management System.
Prioritize and efficiently manage a high volume of work and meet deadlines.
Maintain daily metric goals.
Perform other duties as needed.