Automotive Parts Advisor

Lithia & Driveway•Waukesha, WI
•$40,000 - $55,000•Onsite

About The Position

Wilde Honda is hiring an Automotive Parts Advisor to assist retail and wholesale customers with automotive parts inquiries, orders, pricing, and availability. The role identifies and recommends OEM parts and accessories using parts catalogs and dealership systems, and works with Service Advisors and Technicians to ensure accurate parts selection and timely vehicle repairs. The advisor also handles parts transactions and inventory activities, coordinates with suppliers, and maintains an organized parts department while providing excellent customer service. The position is onsite in Waukesha, Wisconsin, pays $40,000–$55,000 annually, and reports to the Parts Manager. Open availability is required to support dealership operations and customer demand, including evenings, weekends, and holidays. Applicants must be high school graduates or equivalent, at least 18 years old, and have a valid driver's license with an acceptable driving record. Wilde Honda is a drug-free workplace and states that reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

  • At least 1 year of automotive parts, parts counter, or dealership experience.
  • Knowledge of automotive parts, OEM components, and parts catalog systems.
  • Experience with inventory management, parts ordering, and dealership management systems (DMS).
  • Accuracy in processing orders, invoices, payments, and inventory transactions.
  • Valid driver's license and acceptable driving record.
  • High school graduate or equivalent.
  • At least 18 years old.
  • Open availability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

  • Assist retail and wholesale customers with automotive parts inquiries, orders, pricing, and availability.
  • Identify and recommend OEM automotive parts and accessories using parts catalogs and dealership systems.
  • Partner with Service Advisors and Technicians to ensure accurate parts selection and timely vehicle repairs.
  • Process parts orders, invoices, payments, returns, warranties, and core exchanges.
  • Receive, inspect, organize, and stock automotive parts while maintaining accurate inventory records.
  • Coordinate with vendors and suppliers to order parts, monitor deliveries, and resolve discrepancies.
  • Maintain an organized parts department while delivering excellent customer service.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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