Parts Advisor - Mercedes Benz Creve Coeur

MileOne Autogroup•Creve Coeur, MO

About The Position

Mercedes-Benz Creve Coeur, a division of MileOne Autogroup, is hiring a Parts Advisor/Parts Counterperson for its high-volume Parts department. The role assists retail and wholesale customers and internal teams with selecting and obtaining parts in a friendly, professional, and efficient manner. The Parts Advisor is responsible for achieving monthly sales and gross forecasts and soliciting business. The position requires availability Monday through Saturday. The associate works eight hours per day, no more than five days per week. The role also involves recording transactions in the Dealer Management System, communicating parts shipment and arrival estimates, supporting technical parts questions, managing a high volume of work, and meeting daily metric goals. MileOne offers competitive compensation, career advancement opportunities, a positive and success-driven work environment, and OEM support. Its employee programs include health and financial benefits, training and mentoring, an Employee Purchase Program, the MileOne Support Fund, the NextMile Scholarship Program, and an Employee Assistance Program. Some positions require compatible mobile-device access and use of MileOne-approved authentication or security applications to access company systems; employees in those positions must meet applicable technology and information-security requirements.

Requirements

Ability to work in a fast-paced environment.
Strong written and verbal communication skills.
Strong organizational skills.
Proficiency with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sale (POS) systems.

Nice To Haves

One to three years of experience in the automotive industry is preferred.

Responsibilities

Assist retail and wholesale customers and internal teams with parts-related questions in person, by email, and by phone.
Communicate estimated parts shipping and arrival times and provide support for technical parts questions.
Accurately record parts transactions and data in the Dealer Management System.
Prioritize and efficiently manage a high volume of work and meet deadlines.
Maintain daily metric goals.
Achieve monthly sales and gross forecasts and seek out and solicit business.
Perform other duties as needed.