Dealership Parts Advisor

Diehl CDJR of Moon•Coraopolis, PA

6d•Onsite

About The Position

Diehl Automotive of Moon has an immediate opening for a professional parts advisor. Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction. Chrysler Dodge Jeep Ram experience is helpful, as well as some experience with Tekion.

Requirements

Highly self-motivated
Focused on customer satisfaction and strong interpersonal skills
Must have a valid driver's license

Nice To Haves

Prior experience in retail/wholesale automotive parts industry helpful
Chrysler Dodge Jeep Ram experience is helpful
Some experience with Tekion

Responsibilities

Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.
Answer telephone and greet customers in a friendly and professional manner.
Communicate effectively with customers and vendors via phone, in-person or email.
Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner.
Maintain clean and professional appearance of counter, work area, and stockroom.
Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.
Order parts from suppliers based on Service Team and customer requests.
Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.
Check quantity and condition of goods received against invoices and purchase orders.
Check number and unit cost as well as total billing for charges against proper records.
Specify parts accurately.
Process core returns, parts warranties and parts returns as necessary.