Parts Advisor/Parts Counterperson- BMW of Fort Washington

MileOne Autogroup•Fort Washington, PA

About The Position

BMW of Fort Washington is hiring a Parts Advisor/Parts Counterperson for its Parts department. The role supports customers and internal teams with parts inquiries, communicates shipping and arrival estimates, provides assistance with technical parts questions, and records transactions and data in the Dealer Management System. The position requires managing a high volume of work efficiently, meeting deadlines, and maintaining daily metric goals. MileOne offers competitive compensation, career advancement opportunities, a positive, success-driven work environment, and OEM support. Its Employee Advantage includes health and financial benefits, training and mentoring, an Employee Purchase Program, the MileOne Support Fund, the NextMile Scholarship Program, and an Employee Assistance Program. MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.

Requirements

Ability to work in a fast-paced environment.
Strong written and verbal communication skills.
Strong organizational skills.
Proficiency with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sales (POS) systems.

Nice To Haves

1–3 years of experience in the automotive industry.

Responsibilities

Assist customers and internal teams with parts-related questions in person, by email, and by phone.
Communicate estimated parts shipping and arrival times and provide support for technical parts questions.
Accurately record parts transactions and data in the Dealer Management System.
Prioritize and efficiently manage a high volume of work and meet deadlines.
Maintain daily metric goals.
Perform other duties as needed.