Parts Advisor/Parts Counterperson- BMW of Fort Washington

MileOne Autogroup•Fort Washington, PA

About The Position

BMW of Fort Washington is hiring a Parts Advisor/Parts Counterperson for its Parts department. The role assists customers and internal teams with parts inquiries and supports accurate, efficient parts operations. MileOne offers competitive compensation, career advancement opportunities, a positive, success-driven work environment, and robust OEM support. Its employee programs include health and financial benefits, training and mentoring, an Employee Purchase Program, the MileOne Support Fund, the NextMile Scholarship Program, and an Employee Assistance Program.

Requirements

Ability to work in a fast-paced environment.
Strong written and verbal communication skills.
Strong organizational skills.
Proficiency with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sales (POS) systems.

Nice To Haves

1–3 years of experience in the automotive industry is preferred.

Responsibilities

Assist customers and internal teams with parts-related questions in person, by email, and by phone.
Communicate estimated parts shipping and arrival times and support technical parts questions.
Accurately record parts transactions and data in the Dealer Management System.
Prioritize and manage a high volume of work efficiently while meeting deadlines.
Maintain daily metric goals.
Perform other duties as needed.