Parts Administrator

Quinn Company•Bakersfield, CA

4d•$20 - $25•Onsite

About The Position

Quinn Caterpillar is hiring a Parts Administrator in Bakersfield, California. The role supports customers and the Service Department by coordinating parts orders, processing purchase orders and returns, assisting with inventory, and providing responsive customer service. Under the direction of the Parts Supervisor, the Parts Coordinator assists with the day-to-day coordination and processing of parts orders for internal and external customers.

Requirements

Strong customer service and communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong attention to detail and organizational skills.
Comfort working with computer-based inventory and order management systems.
Ability to work effectively with customers, technicians, and other departments.

Nice To Haves

Previous parts, warehouse, inventory, or customer service experience.
Experience with WMS, K-Track, or similar parts or inventory systems.

Responsibilities

Answer incoming parts calls and assist customers with parts-related questions and requests.
Process purchase orders for the Parts Department accurately and promptly.
Perform inventory control functions and help maintain accurate inventory records.
Process parts returns and ensure proper documentation and handling.
Use WMS and K-Track systems to manage and coordinate customer and Service Department orders.
Process and coordinate customer, shop, and branch parts orders.
Assist with backorders and ensure parts are routed or staged for the appropriate customer, department, or location.
Receive and verify incoming inventory for correct part numbers and quantities.
Research and communicate discrepancies involving parts orders or inventory.
Maintain positive working relationships with customers and internal departments.
Provide professional and friendly customer service in person and over the phone.
Coordinate with Service, Parts, and other departments to help ensure parts are available when needed.
Maintain an organized and efficient work area.
Assist with additional Parts Department responsibilities as business needs require.
Perform other duties as assigned.