Partnership Development Manager (Auto & Insurance)

USAA•San Antonio, NC

1d•Hybrid

About The Position

USAA is seeking two Partnership Development Managers to drive strategic partnerships and distribution growth in the Automotive and Insurance sectors. These roles involve identifying, structuring, and executing external partnerships to expand reach, enhance member value, and integrate offerings into third-party ecosystems. On the Automotive side, the focus is on building relationships within the Auto OEM and broader automotive ecosystem to deliver differentiated, non-insurance automotive offerings, including partnerships with manufacturers, marketplaces, and service providers for member discounts, warranties, and ancillary products. On the Insurance side, the focus is on leading insurance distribution partnerships for personal and commercial lines, emphasizing channel strategy and external enablement. This includes developing partnerships to extend insurance product access through third-party platforms, acting as market experts, and strengthening distribution through scalable, partner-led models. Success requires strong partnership development skills, comfort operating externally, and the ability to balance strategic vision with execution across multiple product lines. The role requires being in the office 4 days per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available.

Requirements

Bachelor's degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum 6 years’ business development and/or sales experience in the financial services industry.
Advanced communication skills with high proficiency in Mobile Technology.
Advanced knowledge of specific industry products and business performance metrics, goals and objectives.
Experience successfully engaging with potential clients.
Experience presenting information to potential customers and making dynamic presentations to large groups from within and outside the company.
Excellent organizational skills with an ability to simultaneously manage numerous sales campaigns.
Excellent communication and interpersonal skills and demonstrated ability to influence and negotiate.
Previous experience handling sensitive situations and confidential information with discretion.
Able to process complex information and quickly identify innovative solutions that meet the needs of potential clients.
Advanced knowledge of Word, Excel, PowerPoint and other desktop applications.

Nice To Haves

Established network and proven relationship‑management experience with Automotive OEMs
Experience developing and negotiating member benefit or vehicle discount programs with OEM partners
Strong understanding of automotive industry dynamics, including sales cycles, incentives, and consumer purchasing behavior
Deep experience with insurance distribution strategies, particularly for renters and small business insurance
Strong product knowledge of renters insurance, small business insurance, and BOP / commercial property and liability coverages

Responsibilities

Build and maintain a robust partnership pipeline.
Work directly with management to formulate and take action on strategic vision as it relates to partner development.
Map new partnership opportunities across program value chains.
Develop contract structuring, negotiate, and execute agreements with strategic partners, working alongside Global Sourcing and Procurement, legal, program/product owners, and all stakeholders.
Ensure partnership agreements support compliance, value creation, distribution scalability, long-term sustainability, and member value.
Work closely with all stakeholders to align partnerships with program strategy.
Deliver insights, research findings, and opportunity assessments to senior leadership, aligning with USAA practices for informing strategy through compelling presentations.
Serve as a resource to team members on escalated issues of an unusual nature.
Identify opportunities and potential solutions to increase sales, revenue, profit, and market share.
Deepen existing networks to cultivate relationships and increase referral business for multiple USAA product lines to improve effectiveness and financial growth for USAA.
Implement processes that ensure business efficiency while driving acquisition goals for USAA.
Represent USAA and has one-on-one discussions with members to better understand their needs and concerns.
Initiate prudent on the spot resolution as necessary by providing concessions that support the overall business and financial growth strategies.
Apply advanced knowledge of various USAA product lines; engage and work with cross-functional teams across the enterprise to develop effective strategies that meet and exceed member and business partner objectives.
Facilitate seminars and conferences to educate prospect groups on the value and benefits of USAA membership and its product lines.
Maximize regional exposure to increase opportunities to provide USAA (or USAAEF) services in communities where USAA (or USAA EF) does not have a physical presence.
Influence the strategic activities/directions that lead to increased business development opportunities in their assigned territory.
Participate in team and cross functional projects as assigned by the Director.