Partnership Development Manager (Auto & Insurance)

USAA•Chesapeake, VA

1d•$93,770 - $179,240•Hybrid

About The Position

At USAA, the mission is to empower members to achieve financial security through competitive products, exceptional service, and trusted advice, aiming to be the #1 choice for the military community and their families. These two roles are responsible for driving strategic partnerships and distribution growth in Automotive and Insurance. The positions focus on identifying, structuring, and executing external partnerships to expand reach, enhance member value, and integrate offerings into third-party ecosystems. For Automotive, the roles involve building relationships within the Auto OEM and broader automotive ecosystem to deliver differentiated, non-insurance automotive offerings, including member discounts, warranties, and ancillary products. For Insurance, the roles lead distribution partnerships across personal and commercial lines, focusing on channel strategy and external enablement, developing partnerships to extend access to insurance products through third-party platforms, serving as market experts, and strengthening distribution through scalable, partner-led models. Success requires strong partnership development skills, comfort operating externally, and balancing strategic vision with execution across multiple product lines. The role offers a flexible work environment requiring 4 days per week in the office and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available.

Requirements

Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum 6 years’ business development and/or sales experience in the financial services industry.
Advanced communication skills with high proficiency in Mobile Technology.
Advanced knowledge of specific industry products and business performance metrics, goals and objectives.
Experience successfully engaging with potential clients.
Experience presenting information to potential customers and making dynamic presentations to large groups from within and outside the company.
Excellent organizational skills with an ability to simultaneously manage numerous sales campaigns.
Excellent communication and interpersonal skills and demonstrated ability to influence and negotiate.
Previous experience handling sensitive situations and confidential information with discretion.
Able to process complex information and quickly identify innovative solutions that meet the needs of potential clients.
Advanced knowledge of Word, Excel, PowerPoint and other desktop applications.

Nice To Haves

Established network and proven relationship‑management experience with Automotive OEMs
Experience developing and negotiating member benefit or vehicle discount programs with OEM partners
Strong understanding of automotive industry dynamics, including sales cycles, incentives, and consumer purchasing behavior
Deep experience with insurance distribution strategies, particularly for renters and small business insurance
Strong product knowledge of renters insurance, small business insurance, and BOP / commercial property and liability coverages

Responsibilities

Serve as a resource to team members on escalated issues of an unusual nature.
Identify opportunities and potential solutions to increase sales, revenue, profit and market share.
Deepen existing networks to cultivate relationships and increase referral business for multiple USAA product lines to improve effectiveness and financial growth for USAA.
Implement processes that ensure business efficiency while driving acquisition goals for USAA.
Represent USAA and has one-on-one discussions with members to better understand their needs and concerns.
Initiate prudent on the spot resolution as necessary by providing concessions that support the overall business and financial growth strategies.
Apply advanced knowledge of various USAA product lines; engage and work with cross-functional teams across the enterprise to develop effective strategies that meet and exceed member and business partner objectives.
Facilitate seminars and conferences to educate prospect groups on the value and benefits of USAA membership and its product lines.
Maximize regional exposure to increase opportunities to provide USAA (or USAAEF) services in communities where USAA (or USAA EF) does not have a physical presence.
Influence the strategic activities/directions that lead to increased business development opportunities in their assigned territory.
Participate in team and cross functional projects as assigned by the Director.