About The Position

Mercier Consultancy Group is seeking a motivated professional for the German Speaking Partner Technical Solutions Consultant position in Bulgaria. This role is ideal for individuals passionate about the fast-paced Consumer Electronics industry, offering the chance to provide high-level technical support and partner solutions while enjoying a premier lifestyle in Sofia. The position involves serving as the primary technical point of contact for enterprise partners within the Consumer Electronics sector, troubleshooting complex technical inquiries related to advanced electronic hardware and software integration, and maintaining high-quality standards to ensure partner satisfaction.

Requirements

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport (mandatory).
  • Proven interest or experience in the Consumer Electronics industry or a technical support environment.
  • Strong analytical problem-solving skills and the ability to explain technical solutions clearly.
  • Professional demeanor with a high level of empathy and partner-centric focus.
  • Willingness to relocate to Sofia for this onsite German Speaking Partner Technical Solutions Consultant position in Bulgaria.

Responsibilities

  • Serve as the primary technical point of contact for enterprise partners within the Consumer Electronics sector.
  • Troubleshoot and resolve complex technical inquiries related to advanced electronic hardware and software integration.
  • Maintain high-quality standards in every interaction, ensuring optimal partner satisfaction with the brand’s electronics portfolio.
  • Collaborate with cross-functional teams to identify recurring technical issues and drive product improvements.
  • Utilize German language proficiency to translate complex technical concepts for partners in the DACH region.
  • Maintain comprehensive documentation of technical resolutions and partner feedback within the company’s CRM system.
  • Stay ahead of industry trends in Consumer Electronics to provide expert-level consultative guidance to our partners.

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Comprehensive Health Insurance coverage
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
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