About The Position

Mercier Consultancy Group is seeking a detail-oriented professional to join their team as a German Speaking Content Moderator in Bulgaria. This role offers an opportunity to immerse yourself in the social media industry while living in Sofia, Bulgaria, with a full relocation package provided. The position involves reviewing and analyzing user-generated content on social media platforms to ensure compliance with community guidelines, identifying and escalating policy violations, and contributing to the improvement of social media safety protocols.

Requirements

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport is required for all applicants.
  • Strong analytical skills and the ability to make objective, policy-based decisions.
  • Proficiency in English to effectively communicate within a multicultural office environment.
  • Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.

Nice To Haves

  • Previous experience in social media or customer support is considered an asset for these German-speaking jobs.

Responsibilities

  • Review and analyze user-generated content on major social media platforms to ensure compliance with community guidelines.
  • Identify and escalate potential policy violations, including hate speech, harassment, and inappropriate media, to maintain a safe digital environment.
  • Maintain high accuracy and efficiency standards while processing large volumes of social media posts in the German language.
  • Contribute to the ongoing development and improvement of social media safety protocols.
  • Stay updated on evolving digital trends and platform policies to ensure consistent content moderation quality.
  • Collaborate with international teams to provide insights on user behavior and platform engagement.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation).
  • Monthly Performance Bonus linked to productivity and quality metrics.
  • Professional growth opportunities within the global social media sector.
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