Partner Technical Architect

ServiceNow•Waltham, MA

15d•$179,500 - $295,400

About The Position

The Partner Technical Architect provides senior technical strategy expertise within ServiceNow’s Risk and Security practice. The role works alongside partner-aligned Partner Technology Architects and Partner Solution Engineers to accelerate partner activation, solution co-creation, and commercial success. It is a pooled role engaged on demand across global, regional, managed, commercial, and development partners when deep practice expertise is needed. Engagements may be proactive, such as partner enablement and practice launches, or reactive, such as deal-time support. Work is predominantly focused on out-quarter opportunities, with some in-quarter engagements. The role may travel for partner, customer, and organizational activities up to 50%. The architect co-creates practice-native architectures and reusable assets, provides advanced practice expertise, develops partner capabilities, and supports partner positioning and commercial growth. The role does not perform platform configuration, development, or solution delivery; manage commercial contracts, pricing, or financial program management; replace technical or implementation specialists; or own day-to-day partner relationship management. Compensation is listed as a base pay range of $179,500–$295,400, plus equity when applicable, variable or incentive compensation, and benefits. Compensation depends on factors including qualifications, skills, competencies, and work location. The role is listed as Regular, with a Flexible or Remote work persona.

Requirements

Domain expertise in Risk (IRM) or Security; Armis and Veza experience is preferentially considered.
Security or risk implementation experience.
CSA certificate.
At least 5 years of channel or partnership sales experience.
At least 5 years of pre-sales solution consulting or sales engineering experience in a security or risk environment.
At least 5 years of ServiceNow platform or technical expertise with cloud software solutions.
Experience collaborating with product management, product marketing, partners, and professional services.
Territory management skills, including pipeline building and working with a Sales counterpart to guide execution.

Nice To Haves

Experience with the ServiceNow platform and AI capabilities, including Now Assist and AI Agents.
Background in management consulting, strategy advisory, or partner business development.
ServiceNow certifications such as CSA, CIS, or architectural certifications.
Experience across multiple partner routes to market, such as C&I, MSP, Reseller, Hyperscaler, or Build.
Familiarity with competitive platforms and ability to articulate ServiceNow differentiation.
Armis and Veza experience.

Responsibilities

Co-create practice-native reference architectures, reusable patterns, and integration libraries that partners can extend and commercialize.
Build reusable practice co-innovation assets, including solution templates, industry accelerators, demo environments, and blueprints.
Provide senior technical expertise within the practice, including new patterns and complex multi-product scenarios.
Drive collaborative adoption of AI-enhanced practice capabilities with partners.
Lead practice technical workshops and engage directly with practice buyers, such as CISOs and other executives.
Execute strategic proofs of concept that demonstrate practice business value.
Mentor partner architects and pre-sales teams on solution positioning, competitive differentiation, and industry patterns.
Design and deliver practice architecture training, workshops, and executive briefings; assess partner technical capabilities and create capability maturation plans and certification pathways.
Represent ServiceNow practice innovation at industry events and forums, and contribute to thought leadership content.
Collaborate with partner-aligned Partner Technology Architects on practice-specific joint business planning.
Maintain expert knowledge of the practice competitive landscape and turn market intelligence into partner-relevant insights.
Support SC Field on Commercial partner development requests.
Travel for partner, customer, and organizational activities as required, up to 50%.