About The Position

The Wallet, Payments and Commerce team is responsible for bringing ground-breaking financial services to consumers with a vision to replace the physical wallet and help people live financially healthier lives. We are looking for an experienced Partner Solutions Manager to join the Apple Pay E-Commerce team. This is a full-time position on the Wallet, Payments and Commerce team and is located in our London offices.

Requirements

  • Experience working with various online merchant segments, PSPs, payment schemes, and processors
  • Experience in web development (JavaScript, HTML, CSS) / iOS development (Swift)
  • Experience debugging and troubleshooting software
  • Skilled at helping partners identify, navigate and overcome technical hurdles to drive adoption of technology
  • Experience integrating, supporting and troubleshooting a complex suite of products and/or services
  • Ability to explain technical concepts and issues to a broad audience
  • Ability to initiate and drive projects to completion with minimal guidance.
  • Have a passion for outstanding user experience
  • Excellent communication and organisational skills.
  • Writing technical documentation and integration guides
  • Fluent in English.

Nice To Haves

  • Other languages desirable.
  • Travel within EMEIA as needed.

Responsibilities

  • Work closely with key merchant and ecosystem partners to support and drive the integration of Apple Pay E-Commerce functionality.
  • Optimise the customer payment journey in merchant and payment service provider E-Commerce channels.
  • Lead multiple projects, craft scalable solutions for diverse partners, and provide consistent updates and communication to business leaders.
  • Inspire partners to create best in class Apple Pay and Wallet experiences, support partner technology implementations and new feature adoption, and provide technology guidance and product implementation best practices.
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