E-Commerce Manager

Live Nation Entertainment•Nashville, TN

1d•$64,000 - $80,000•Hybrid

About The Position

Merch Traffic, LLC, a subsidiary of Live Nation Entertainment, is seeking an E-Commerce Manager to play a key role in the success of high-profile official online stores for music artists and entertainment brands. The role combines e-commerce merchandising, marketing collaboration, and operational management to build, maintain, and grow 15–20 direct-to-consumer (DTC) Shopify stores in alignment with each artist’s vision and commercial goals.

Requirements

3+ years ecommerce experience; Shopify experience strongly preferred.
Excellent written, verbal, and organizational skills.
Strong problem-solving, multitasking, and operations management abilities with the capacity to meet tight deadlines.
Positive, proactive communicator able to collaborate effectively across internal teams, client reps, artists, and creative stakeholders.
Self-motivated, detail-oriented, and comfortable shifting priorities in a fast-paced environment.
Experience in music, entertainment, retail, or fashion industries preferred.
Understanding of fan behavior and how it informs marketing, product development, and customer experience.

Nice To Haves

HTML, CSS, Liquid, Photoshop, or web design skills a plus (not required).

Responsibilities

Manage and merchandise official Shopify stores for 15–20 artists and entertainment brands.
Build, maintain, and optimize stores using ecommerce best practices, including SEO, conversion strategies, pricing trends, product positioning, rotation, and promotional planning.
Determine merchandise assortments by working with Licensee, Tour, Wholesale, and internal product teams.
Develop yearly and seasonal merchandising plans that reflect key consumer holidays, album cycles, anniversaries, and touring periods.
Recommend and support the development of DTC-exclusive merchandise offerings.
Assist with product development and product selection as needed.
Partner with marketing teams to develop acquisition programs and execute campaigns across email, SMS, social media, and web.
Source or create marketing assets to support promotions and store updates.
Provide ongoing communication, store optimization suggestions, and performance updates to client teams and internal stakeholders.
Manage inventory, replenishment requests, and purchasing of goods for all stores.
Liaise with warehouse partners to ensure accurate/timely receiving, product availability, and customer-service support.
Maintain international online stores (x-US) in partnership with global teams.
Ensure stores stay current, accurate, and reflective of the artist’s brand and creative direction.