Partner Solutions Architect

ORBCOMM • Ottawa, ON

34d • $100,000 - $115,000 • Hybrid

About The Position

At ORBCOMM, we’re looking for a Partner Solutions Architect who thrives in a collaborative, fast-paced environment and is passionate about helping strategic partners build and scale innovative technology solutions powered by ORBCOMM.

Why You’ll Love Working Here

In this hybrid technical and commercial role, you’ll work closely with our OEM and VIACHAIN reseller partners, ensuring seamless integration of ORBCOMM solutions into their product offerings while helping partners scale successfully and bring new connected solutions to market. You’ll serve as a trusted advisor—someone who can confidently engage with engineering, product, and commercial teams while driving long-term partnership success.

As part of ORBCOMM, you’ll join a team that values innovation, collaboration, and real impact. You’ll work alongside strategic partners and internal stakeholders to bring connected technology solutions to the market and play an important role in helping our partners leverage ORBCOMM capabilities to grow their businesses.

This role can be based from our Ottawa, ON hub or remotely anywhere in North America. You’ll enjoy the flexibility of remote work while also traveling to key customer locations. Team members located in our hub regions work in a hybrid environment.

Requirements

• 5–8+ years of experience in a customer-facing technical role (e.g., Solutions Architect, Solutions Engineer, Technical Account Manager, Customer Success Engineer)
• Hands-on experience supporting OEMs, resellers, and/or strategic technology partners
• A track record of enabling integrations and helping partners deploy and scale third-party technology successfully
• Comfort operating at the intersection of engineering and business—translating technical capabilities into partner outcomes and value
• Strong foundation in solution architecture, APIs, and integration concepts for technical products
• Ability to align and influence cross-functional teams (engineering, product, commercial) to remove blockers and deliver partner success
• Excellent communication and relationship-building skills, with confidence presenting to both technical and non-technical audiences
• A proactive, solution-oriented mindset—able to anticipate partner needs and drive issues to resolution
• A commitment to continuous learning, including digital and AI literacy

Nice To Haves

• experience in IoT, telematics, fleet/asset management, or connected technology
• Comfort using AI-enabled tools and automation to support day-to-day work and improve productivity

Responsibilities

• Acting as a trusted technical advisor to OEM and reseller partners, building strong working relationships with engineering, product, and commercial teams
• Supporting partners in integrating ORBCOMM solutions into their product offerings, ensuring seamless functionality and alignment with their platforms
• Ensuring ORBCOMM technology remains embedded, reliable, and aligned with the partner’s brand and customer experience
• Serving as the first line of technical engagement for partner questions, proactively addressing product and solution feature inquiries
• Working cross-functionally with ORBCOMM engineering, product, and commercial teams to resolve challenges and drive successful outcomes
• Developing a deep understanding of each partner’s product roadmap and business strategy, proactively aligning ORBCOMM solutions to support upcoming product launches and future platform capabilities
• Identifying opportunities to expand the use of ORBCOMM technology within partner ecosystems, helping partners unlock new capabilities, services, and revenue opportunities

Benefits

• A career with ORBCOMM offers a unique opportunity to grow your skills and expand your expertise in a collaborative, innovative environment.
• Beyond being part of an exceptional team, we provide a competitive, locally relevant benefits package designed to support our employees around the world.
• Benefits vary by location and include health and wellness coverage, paid time off, retirement or savings programs, flexible work arrangements, insurance coverage, lifestyle perks, and access to employee discounts—helping you thrive both professionally and personally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed