Solutions Architect

Airbyte • San Francisco, CA

1d • Hybrid

About The Position

As an Airbyte Solutions Architect, you will have a unique opportunity to elevate your career and make an immediate impact in the rapidly growing data infrastructure sector. In this role, you will play a pivotal part in helping customers implement and adopt our products while serving as their advocate within the company. This includes collaborating with Go-to-Market (GTM), Product, and Engineering teams to refine and enhance the onboarding, implementation, and growth experiences for enterprise customers. You will also work closely with cross-functional teams to support both sales and post-sales efforts, driving improved qualification, faster deal cycles, and higher levels of customer satisfaction and retention. Joining us at this stage means you’ll be on the ground floor of a rapidly expanding Series B startup, with significant opportunities for professional growth and advancement.

Requirements

• 4+ years of experience in a customer facing technical role, such as resident solutions architect, professional services engineer, or consulting role.
• 2+ years of experience in a startup environment, ideally in modern data infrastructure, including cloud applications, databases, ELT tools, data warehouses or related fields (startup implementation experience is a bonus).
• Hands-on experience with one or more AI frameworks.
• Proven track record of supporting products that directly impact business productivity.
• Exceptional customer orientation with a focus on delivering seamless onboarding and ongoing technical success.
• Strong interpersonal and presentation skills.

Nice To Haves

• Exposure to AI agent frameworks and prompt engineering best practices is a strong plus.

Responsibilities

• Lead and execute impactful customer technical projects, including the implementation and deployment of Airbyte solutions, while ensuring alignment with client requirements and industry best practices.
• Guide customers throughout their customer journey by leveraging your technical expertise and stepping in with hands-on support when needed.
• Design and implement AI-powered data pipeline architectures using frameworks such as LangChain, LlamaIndex, or Haystack to enable intelligent data workflows for enterprise customers.
• Advise customers on integrating LLM-based tooling into their existing data infrastructure alongside Airbyte connectors.
• Work directly with clients’ technical teams to understand their needs and tailor solutions accordingly.
• Managing technical success by collaborating with Airbyte’s technical support, Product, and Engineering teams to address issues and deliver new features.
• Help clients evaluate and adopt AI agent frameworks to build autonomous data agents that leverage Airbyte as a data source.
• Collaborate with Sales to identify and drive potential growth opportunities with customers.
• Act as the internal source of truth for customer technical requirements, expectations, and needed functionalities.
• Partner with Product and Engineering teams to surface customer needs, influencing the roadmap.
• Demonstrate the use and best practices of Airbyte’s offering to clients and at industry events.
• Serve as a brand ambassador promoting the organization’s mission and fostering relationships with key stakeholders.
• Evangelize best practices for building AI-ready data stacks.
• Create and deliver technical content (blog posts, demos, conference talks) showcasing how Airbyte enables modern AI architectures.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed