Partner Relations Liaison (CMS Healthcare Fraud Prevention)

General Dynamics Information Technology•USA VA Home Office (VAHOME), VA

1d•$64,230 - $86,250•Remote

About The Position

GDIT is hiring a Partner Relations Liaison to support the Centers for Medicare and Medicaid Services (CMS) and manage relationships between a portfolio of Healthcare Fraud Prevention Partnership (HFPP) members and the Trusted Third Party (TTP). The liaison joins a 50-person team supporting the TTP, established in 2012 to reduce fraud, waste, and abuse in healthcare data. This position is remote, with less than 10% travel required. Work visa sponsorship will not be provided. The role focuses on maintaining regular contact with HFPP partners, helping partners make use of membership benefits, relaying partner feedback to TTP and HFPP leadership, assisting with partner onboarding and data sharing, and supporting HFPP and non-HFPP events. The position requires customer service and healthcare investigation experience, strong communication and organizational abilities, familiarity with HIPAA privacy and security rules, and expert knowledge of Microsoft Office. The likely salary range is $64,230–$86,250; actual compensation may vary based on experience, geographic location, and contractual requirements. The position is scheduled for 40 hours per week.

Requirements

A bachelor's degree in a healthcare field, business administration, criminal justice, or a related field, or equivalent work experience in lieu of a degree.
At least 2 years of experience in customer service and/or customer liaison work.
At least 2 years of experience in healthcare investigation.
Strong oral and written communication skills, including the ability to present to management-level staff.
Expert-level knowledge of Microsoft Office.
Working knowledge of HIPAA privacy and security rules.
Strong decision-making, leadership, organizational, and interpersonal skills.
Commitment to confidentiality, privacy, and professionalism.
Ability to independently follow through on problems and work on complex projects with general direction and minimal guidance.
Detail orientation and ability to prioritize multiple tasks and work under pressure.
Ability to work effectively both independently and in a team environment with staff at all levels.
Exceptional customer service skills and initiative to manage multiple priorities.

Responsibilities

Establish and maintain regular, consistent contact with assigned HFPP Partners.
Ensure assigned Partners know about and take advantage of HFPP membership benefits.
Capture Partner feedback and communicate it to TTP and HFPP leadership.
Assist with day-to-day partner onboarding, including completing data sharing agreements and onboarding data to the TTP Data Warehouse.
Support HFPP and non-HFPP events.

Benefits

Comprehensive benefits and wellness packages.
401(k) with company match.
Competitive pay.
Paid time off, including vacation, sick and personal time, and holidays.
Medical plan options, including some with Health Savings Accounts.
Dental plan options.
Vision plan.
Full flex work weeks where possible.
Paid parental, military, bereavement, and jury duty leave.
Typically 15 days of paid leave per calendar year for new employees, prorated based on hire date.
An additional 10 paid holidays per year, prorated based on hire date.
Paid Family Leave of up to 160 hours in a rolling 12-month period for eligible employees.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance offered or available.
Internal mobility support and an AI-powered career tool for career steps and learning opportunities.