Manager, Fraud Prevention

AXS • Los Angeles, CA

8h • $120,000 - $130,000 • Onsite

About The Position

AXS is seeking a Manager, Fraud Prevention to address, interpret, understand, and apply applicable laws and regulations to financial processes, practices, and procedures. The role includes defining the financial compliance strategy and monitoring organizational compliance. The manager oversees day-to-day fraud team operations and development, and serves as a subject-matter expert for Global Fraud, Chargebacks, and Payments Operations in collaboration with other departments.

Requirements

• At least 7 years of experience in fraud prevention.
• At least 2 years of experience managing teams.
• Strong understanding of payment operations and anti-fraud and chargeback systems.
• Familiarity with SQL or scripting languages.
• Strong Excel skills.
• Ability to collaborate and work effectively as part of a team.
• Familiarity with project management.

Responsibilities

• Manage daily fraud team operations, including identifying priorities, overseeing agent scheduling, and monitoring KPIs.
• Oversee the development of policies and procedures to reduce fraudulent activities and recover incurred losses.
• Own the team development roadmap, including identifying strategic priorities, advocating for resources, staffing, and analyzing and procuring tools and systems.
• Collaborate with other departments as a subject-matter expert for Global Fraud, Chargebacks, and Payments Operations.
• Provide input into decisions affecting the functional area and contribute to budget input.
• Manage team performance through timely feedback and formal performance reviews to support service delivery, engagement, motivation, and team development.

Benefits

• Medical, dental, and vision insurance.
• Paid holidays, vacation, and sick time.
• Company-paid basic life insurance and voluntary life insurance.
• Parental leave.
• 401(k) plan with a current 3% employer match.
• Flexible spending and health savings account options.
• Wellness offerings.
• Training and education reimbursement.
• Employee Resource Groups and volunteer and community engagement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed