Partner Operations Coordinator
About The Position
Esri’s Partners & Alliances team is adding a Partner Operations Coordinator to support the growth of the Esri Partner Network (EPN). The role provides daily coordination for partner initiatives, including partner reselling, lead generation, specialties, and Esri’s online Partner Community. This work helps partners get discovered, sell their offerings, distinguish their areas of expertise, and collaborate with Esri and other partners. Success requires collaboration across Esri teams, strong problem-solving skills, attention to detail, a positive professional attitude, and the ability to work in a dynamic, sometimes virtual team environment.
Requirements
- At least 1 year of partner, channel, or sales operations experience.
- Appreciation for technology and willingness to learn high-level technical concepts.
- Ability to develop productive, strong relationships with internal teams and partners to meet targeted objectives.
- Analytical mindset and ability to create reports, interpret results, and make recommendations on approach and courses of action.
- Proficiency with Microsoft Office products.
- Strong communication, collaboration, organizational, time management, presentation, and writing skills.
- Proactive, self-motivated, agile, and team-oriented.
- Bachelor’s degree in business, geography, GIS, or a related field.
- Must be authorized to work for any employer in the U.S.; visa sponsorship is not available.
Nice To Haves
- Master’s degree in business, geography, GIS, or a related field.
- Experience with collaboration tools such as SharePoint, Salesforce, and/or other business management or reporting systems.
- General understanding of Esri products and services or other GIS technology.
- Experience preparing, reviewing, and presenting work plans, workflows, business metrics, and reports.
Responsibilities
- Serve as a resource for internal and external stakeholders on partner benefits and enablement.
- Guide partners in leveraging Esri’s Partner Community and digital tools for growth.
- Support adoption of the partner program by collaborating with partners, distributors, and internal teams.
- Assist in implementing and optimizing partner program policies and workflows.
- Maintain accurate documentation to support partner engagement and internal operations.
- Develop resources and collateral based on best practices.
- Work with marketing and communication teams to support partner enablement campaigns.
- Respond to partner inquiries through various channels and ensure timely resolution.
- Share partner feedback and insights to enhance internal collaboration.
Benefits
- Medical, dental, and vision benefits.
- Basic and supplemental life insurance for employees and their families.
- 401(k) and profit-sharing programs.
- Minimum accrual of 80 hours of vacation leave.
- Twelve paid holidays throughout the calendar year.
- Opportunities for personal and professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
