Partner Account Specialist

Genetec

About The Position

The Partner Account Specialist supports and develops Certified Partners within an assigned territory, helping them grow their business with Genetec solutions. The role focuses on SC SaaS adoption, nurturing partner relationships, and converting Certified Partners to Unified and Unified Elite. The specialist serves as a primary contact and trusted advisor for partners, providing business planning, performance reviews, product education, training coordination, sales guidance, and support with demonstrations and end-user meetings. The role monitors partner pipelines and adoption metrics, supports transactional business and system designs, follows up on leads, and collaborates with internal teams and technology partners to advance partner success.

Requirements

At least 5 years of experience in inside sales, partner development, or technology sales.
Proven ability to drive product adoption and enablement in a remote sales environment.
Strong knowledge of channel sales and SaaS sales models.
Exceptional communication skills and ability to engage and influence partners remotely.
Experience managing a sales pipeline and tracking adoption metrics using CRM tools.
Travel to partner sites is required.
Preference for candidates who live in the territory.

Nice To Haves

Proactive and results-oriented approach to Certified Partner growth and SC SaaS adoption.
Strategic and adaptable approach, following a structured sales framework while responding to partner needs.
Strong influencing and communication skills to engage, educate, and inspire partners.
Collaborative mindset and ability to work across internal teams.

Responsibilities

Serve as the primary point of contact for Certified Partners and provide the tools and knowledge they need to succeed with Genetec solutions.
Conduct business planning and performance reviews to identify growth opportunities and strengthen partner engagement.
Drive Certified Partner conversion to Unified and Unified Elite by explaining the benefits of deeper partnership with Genetec.
Educate partners on SC SaaS offerings, value propositions, ideal use cases, and how and when to position SC SaaS to end users.
Help partners overcome objections and build confidence selling SC SaaS.
Track and report SC SaaS engagement, pipeline growth, and closed deals.
Coordinate partner learning paths and training programs, keeping Certified Partners up to date on the Genetec portfolio.
Reinforce training through product demonstrations, sales guidance, and real-world application.
Monitor partner sales pipelines in the CRM and support engagement and deal acceleration across Genetec product lines.
Work with partners to increase SC SaaS pipeline activity and close rates.
Follow up on assigned leads to support timely engagement and conversion.
Support transactional business, including small- to medium-sized system designs and associated bills of materials.
Assist partners in end-user meetings and product demonstrations.
Liaise with technology partners to address product integration questions.
Collaborate with other CDSs and Partner Account Executives (PAEs) on territory coordination and partner engagement strategies.