Partner Account Specialist

BCM One • Blue Bell, PA

1d • Hybrid

About The Position

BCM One’s SkySwitch Revenue team is seeking a Partner Account Specialist to support partners throughout the customer journey, from onboarding and training to general account management. The role works cross-functionally with Sales, Partner Success, and Marketing to support revenue growth and provide a strong partner experience. It offers hands-on exposure to account management, B2B sales, onboarding, and training in a growing company.

Requirements

• At least 1 year of experience in a customer-facing role.
• Administrative skills, including setting appointments and arranging webinars or web demonstrations.
• Knowledge of business social media platforms such as LinkedIn, Twitter, and Facebook.
• Ability to understand situations from others’ perspectives and recognize their needs, challenges, and concerns.
• Excellent verbal and written communication skills and strong attention to detail.
• Strong organizational skills and the ability to prioritize and execute tasks in a high-pressure environment.
• High levels of integrity, honesty, and accountability.
• Enthusiasm and a positive attitude.
• Desire to meet and exceed measurable performance goals.
• Ability to thrive in a team environment.
• Must live and be authorized to work in the United States.

Nice To Haves

• Experience in the telecom industry.
• Experience with CRM platforms such as HubSpot or similar.

Responsibilities

• Learn and perform key Revenue team functions, including product demonstrations, solution-selling, partner training, and account management.
• Assist Revenue teams with daily business activities and special projects.
• Track and maintain activity and records through CRM tools.
• Triage partner calls and emails, address issues, and escalate them in a timely manner.
• Build and manage reports on key metrics to measure effectiveness and utility.

Benefits

• Competitive industry salaries.
• Comprehensive medical, dental, and vision insurance.
• Company-provided life and disability insurance.
• Matching 401(k) plan.
• Employee Emergency Assistance Fund.
• Paid holidays and vacation time.
• FMLA.
• Employee of the Quarter program with a monetary award.
• Employee of the Year award, including a 7-day Caribbean vacation package.
• Regional team-building gatherings.
• Training, professional development, and career growth opportunities.
• BCM One Gives Back Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed