Partner Account Manager

SYSPRO • ,

1d

About The Position

The Partner Account Manager (PAM) drives revenue and pipeline growth through partners, deepens existing relationships, recruits and develops new partners, and ensures partners are enabled to market, sell, and deliver SYSPRO solutions. The role calls for an experienced, motivated channel professional with a record of building partnerships, generating demand, and growing business in complex software environments. Experience supporting Manufacturing and Distribution customers is strongly preferred.

The PAM manages partner growth and readiness, evaluates and recruits partners in the region, and develops actionable business plans with partners. The role includes coordinating training and joint sales readiness, developing joint marketing and demand-generation activity, tracking performance metrics, and maintaining regular progress reviews with partner leadership. The position collaborates with SYSPRO Marketing and other stakeholders to execute partner initiatives and support customer engagement across the lifecycle.

Requirements

• Appropriate tertiary qualification or certification in Business Management, Marketing, and/or Finance.
• At least 5 years of experience managing partners at an executive level and selling enterprise solutions through strategic partner channels.
• Proven ability to build credibility and trust with partner principals and sales teams.
• Experience in complex software channel environments, such as ERP, SaaS, Manufacturing, or Distribution.
• Strong sales-process, negotiation, and partnership-management skills.
• Strong analytical skills to review, analyze, and present performance data.
• Excellent communication, strategic-thinking, and stakeholder-management abilities.
• Leadership skills and the ability to train, mentor, and motivate partner organizations.
• Ability to manage in a fast-moving, high-growth, transformation-driven environment.

Nice To Haves

• Experience supporting Manufacturing and Distribution customers.

Responsibilities

• Manage existing partner relationships, focusing on pipeline growth, marketing activity, demo readiness, solution capability, training, certification, and business development.
• Motivate partners to meet sales objectives through incentives, collaboration, and ongoing engagement.
• Drive engagement among SYSPRO, partners, and end customers throughout the customer lifecycle.
• Research, identify, recruit, evaluate, and onboard new regional partners based on capability and strategic fit with SYSPRO’s Americas go-to-market priorities.
• Ensure partners are equipped to market, sell, and deliver SYSPRO solutions in their region.
• Coordinate partner training, certification, demo preparation, and joint sales-readiness activities.
• Help partners activate SYSPRO’s product positioning, AI story, industry capabilities, and subscription roadmap.
• Develop actionable business plans with partners covering markets, target accounts, territory focus, lead-generation programs, pipeline objectives, sales and ARR targets, events, campaigns, and training.
• Map partner organizations to establish engagement touchpoints across sales, delivery, and leadership.
• Develop and execute joint marketing and demand-generation plans with partners to generate leads and qualified pipeline.
• Work with partners and SYSPRO Marketing to identify and execute campaigns, events, webinars, and other lead-generation activities.
• Track lead generation, pipeline creation, conversion, and other KPIs to measure joint sales and marketing effectiveness.
• Establish regular reviews with partner leadership to track progress and KPIs and ensure mutual accountability.

Benefits

• 13 paid company holidays in 2026
• 20 vacation days
• 6 wellness days
• 401(k) from the first day of hire
• Health, dental, and vision insurance beginning the first of the month after hire
• Life insurance
• Bonus/commission
• Maternity and paternity leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed