Parties Manager

American Dream•East Rutherford, NJ

About The Position

The Parties Manager is responsible for planning, preparing, and executing seamless, memorable parties. The role focuses on initial client meetings, understanding guest requests, procurement, scheduling, and managing and training team members. The manager ensures that party arrangements follow company and safety standards, develops client agreements and budgets, communicates progress and issues to clients and management, and coordinates with outside vendors and internal teams. The role oversees the scheduling and management of Party Coordinators and Party Hosts, conducts on-site party tours with the Party Coordinator, and works with the sales team to expand programming, process special requests, and answer questions. The Parties Manager is also the main point of contact for Guest Resolutions and survey analysis. This position includes repetitive keyboard use, standing and moving about, kneeling or bending, reaching at or above and below shoulder level, stooping or squatting, and periodically lifting up to 25 pounds.

Requirements

At least 4 years of experience in party planning and execution.
At least 3 years of supervisory experience.
Excellent written skills, including experience writing marketing or public relations text.
Strong interpersonal skills, including experience building and maintaining relationships with a diverse network of individuals and organizations.
Strong organizational skills, attention to detail, and ability to multitask.
Time management skills and ability to prioritize a large volume of tasks.
Self-motivation, enthusiasm, and willingness to learn.
Strong customer service skills.

Nice To Haves

Bachelor’s degree in hospitality or another related field is a plus.

Responsibilities

Ensure all aspects of parties are arranged in accordance with company and safety standards.
Create agreements and budgets with clients.
Communicate budget, space, and vendor progress with clients and management.
Communicate problems to clients and management promptly.
Maintain communication with outside vendors contracted for events.
Prepare and execute detailed outlines of event needs and communicate them to team members.
Ensure arrangements are accounted for, including event space, food and drink, music, visuals, and other client requests.
Update event schedule availability as the operating calendar changes and communicate updates to team members.
Oversee scheduling and management of Party Coordinators and Party Hosts.
Conduct on-site tours for parties with the Party Coordinator.
Work with the sales team to expand programming, process special requests, and answer questions.
Serve as the main point of contact for Guest Resolutions and survey analysis.
Manage and train team members.