Parties Manager

Mall of America•East Rutherford, NJ
•$65,000

About The Position

The Parties Manager is responsible for planning, preparing, and executing seamless, memorable parties. The role focuses on initial client meetings, understanding guests’ requests, procurement, scheduling, and managing and training team members. The manager oversees party arrangements in accordance with company and safety standards, coordinates with clients, management, vendors, and internal teams, and supervises Party Coordinators and Party Hosts. The role also supports programming and special requests with the sales team and serves as the main point of contact for Guest Resolutions and survey analysis.

Requirements

  • At least 4 years of experience in party planning and execution.
  • At least 3 years of supervisory experience.
  • Excellent written skills, including experience writing marketing or public relations text.
  • Strong interpersonal skills and experience building and maintaining relationships with a diverse network of individuals and organizations.
  • Strong organizational skills, attention to detail, and ability to multitask.
  • Time management skills and ability to prioritize a large volume of tasks.
  • Self-motivation, enthusiasm, and willingness to learn.
  • Strong customer service skills.

Nice To Haves

  • Bachelor’s degree in hospitality or another related degree.

Responsibilities

  • Arrange all aspects of parties while following company and safety standards.
  • Create agreements and budgets with clients.
  • Communicate budget, space, and vendor progress with clients and management.
  • Communicate problems promptly to clients and management.
  • Maintain communication with outside vendors contracted for events.
  • Prepare and execute a detailed outline of event needs and communicate it to team members.
  • Ensure arrangements are accounted for, including event space, food and drink, music, visuals, and other client requests.
  • Update event schedule availability as the operating calendar changes and communicate updates to team members.
  • Oversee scheduling and management of the Party Coordinator and Party Hosts.
  • Conduct on-site party tours with the Party Coordinator.
  • Work with the sales team to expand programming, process special requests, and answer questions.
  • Serve as the main point of contact for Guest Resolutions and survey analysis.
  • Represent American Dream and its attractions and event spaces.
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