Part-Time Service BDC & Document Scanning Specialist

East Coast Toyota•Carlstadt, NJ
•Onsite

About The Position

This role involves handling inbound and outbound calls for the Business Development Center (BDC), focusing on customer follow-up and appointment setting. Additionally, it includes managing customer communication via text and email, scanning and organizing service documents, and providing administrative support to the Service and BDC departments. Other duties as assigned may also be part of this role.

Requirements

  • Experience with BDC inbound and outbound calls
  • Customer follow-up and appointment setting skills
  • Proficiency in text/email customer communication
  • Ability to scan and organize documents
  • Administrative support skills

Responsibilities

  • Handle inbound and outbound BDC calls
  • Perform customer follow-up and appointment setting
  • Engage in text/email customer communication
  • Scan and organize service documents
  • Support Service and BDC departments with administrative tasks
  • Perform other duties as assigned
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