Part-Time Center Associate

The UPS Store • Akron, OH

7d

About The Position

The Part-Time Center Associate delivers customer service to retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate advises customers by providing accurate information about products, services, and best-value options, and applies industry best practices.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and helpful demeanor, and a professional appearance. The candidate should learn quickly and make an effort to learn all aspects of the business in the shortest possible time.

Requirements

• High school diploma or GED.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40 or more pounds.
• Willing and able to work 25 to 30 hours per week over a 6-day work week.
• Previous retail sales experience.
• Strong internet skills.
• Friendly and genuinely helpful demeanor.
• Professional appearance.
• Fast learner willing to learn all aspects of the business quickly.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of customers’ shipping needs and offers viable solutions.
• Learns product and service offerings, alternative solutions, and industry trends.
• Operates equipment, software, and devices expertly and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED