Parking Guest Attendant

The Parking Spot • Columbus, OH

7d

About The Position

Parking Guest Attendants provide friendly, professional service to guests during the parking check-in and check-out process. They assist guests at entry and exit lanes, answer telephones, support customers using mobile devices while using the company’s services, and work with teammates to deliver a positive guest experience. Attendants maintain neat and clean work areas, share information about the TPS Spot Club program, and may cross-train for other frontline positions as directed by management. They also perform additional duties reasonably requested by management.

The role is listed as full-time with all shifts and pays $12.50 per hour, with regular bonus opportunities. The Parking Spot describes itself as the largest near-airport parking company in the United States, with more than 2,000 team members at 70 locations. It offers an employee ownership program in which team members may receive a direct financial stake in the company’s success.

Requirements

• High school education or equivalent.
• Ability to communicate clearly verbally in English for safety purposes.
• Ability to operate Apple technology products, including iPhone and iPad tablets.
• Comfort using a kiosk system and adapting to technology upgrades and changes.
• Ability to work in inclement weather.
• Ability to stand for most of the shift.
• Ability to safely lift up to 30 pounds, with or without an accommodation.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Welcome and greet each guest in a friendly and professional manner.
• Provide quick and pleasant assistance to guests at exit and entry lanes.
• Answer telephones and assist customers using mobile devices while they use the company’s services.
• Partner with team members to provide the best guest experience.
• Keep Parking Guest Attendant work areas neat and clean.
• Provide guests with information about the TPS Spot Club program.
• May cross-train for other frontline positions as directed by management.
• Perform additional duties as reasonably requested by management.

Benefits

• Employee ownership program with the opportunity for a direct financial stake in the company’s success.
• Weekly paychecks.
• Regular bonus opportunities for eligible employees.
• Consistent schedules.
• Medical, vision, dental, and 401(k) plan benefits for employees eligible to enroll.
• Paid time off, vacation pay, and paid holidays for eligible employees.
• Training and professional development opportunities.
• Standout candidates may receive conditional offers immediately after their interview.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED