Parking Guest Attendant

The Parking Spot • Houston, TX

1d

About The Position

Parking Guest Attendants provide friendly, professional service to guests during the parking check-in and check-out process. They help guests at entry and exit lanes, answer telephone calls, assist customers using mobile devices while using the company’s services, and collaborate with team members to provide a positive guest experience. Attendants maintain clean work areas, share information about the TPS Spot Club program, and may cross-train for other frontline positions as directed by management. Additional duties may be assigned by management.

This is an on-call role with all shifts available. The listed pay rate is $12.50 per hour, with regular bonus opportunities. The Parking Spot describes itself as an employee-owned company and offers eligible team members access to benefits and paid time off.

Requirements

• High school education or equivalent.
• Ability to communicate clearly in English for safety purposes.
• Ability to operate Apple technology products, including iPhone and iPad tablets.
• Comfort using a kiosk system and adapting to technology upgrades and changes.
• Ability to work in inclement weather.
• Ability to stand for most of the shift.
• Ability to safely lift up to 30 pounds, with or without an accommodation.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Welcome and greet each guest in a friendly and professional manner.
• Provide quick and pleasant assistance to guests at exit and entry lanes.
• Answer telephones and assist customers using mobile devices while they use the company’s services.
• Partner with team members to provide the best guest experience.
• Keep Parking Guest Attendant work areas neat and clean.
• Provide guests with information about the TPS Spot Club program.
• May cross-train for other frontline positions as directed by management.
• Perform additional duties as reasonably requested by management.

Benefits

• Participation in and financial benefit from the shared employee ownership program.
• Weekly paychecks.
• Regular bonus opportunities for eligible employees.
• Consistent schedules.
• Medical, vision, and dental benefits for eligible employees who enroll.
• 401(k) plan benefits for eligible employees who enroll.
• Paid time off, vacation pay, and paid holidays for eligible employees.
• Training and professional development opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED