Parking Guest Attendant

The Parking Spot • Bloomington, MN

27d

About The Position

The Parking Guest Attendant provides guest service during the parking check-in and check-out process. The role welcomes guests, assists them at entry and exit lanes, answers phone calls, and helps customers use mobile devices while using the company’s services. Attendants work with team members to provide a positive guest experience and maintain neat, clean work areas. They also share information about the TPS Spot Club program and may cross-train for other frontline positions as directed by management. Additional duties may be assigned by management.

Requirements

• High school education or equivalent.
• Ability to communicate clearly in spoken English for safety purposes.
• Ability to operate Apple technology products, including iPhone and iPad tablets.
• Comfort using a kiosk system and adapting to technology upgrades and changes.
• Ability to work in inclement weather.
• Ability to stand for most of the shift.
• Ability to safely lift up to 30 pounds, with or without an accommodation.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Welcome and greet each guest in a friendly and professional manner.
• Provide quick and pleasant assistance to guests at exit and entry lanes.
• Answer telephones and assist customers using mobile devices while they use the company’s services.
• Partner with team members to provide the best guest experience.
• Keep Parking Guest Attendant work areas neat and clean.
• Provide guests with information about the TPS Spot Club program.
• May cross-train for other frontline positions as directed by management.
• Perform additional duties as reasonably requested by management.

Benefits

• Employee ownership program with a financial benefit.
• Weekly paychecks.
• Regular bonus opportunities for eligible employees.
• Consistent schedules.
• Medical, vision, dental, and 401(k) plan benefits for eligible employees.
• Paid time off, vacation pay, and paid holidays for eligible employees.
• Training and professional development opportunities.
• Conditional offers may be provided immediately after interviews to standout candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED