Part-Time Airport Customer Service - Flexible Schedule (63417)

Park Place Parking / Fast Park & Relax•Milwaukee, WI

14d•$15 - $16•Onsite

About The Position

Fast Park & Relax is seeking a dependable, customer-focused Parking Guest Ambassador to coordinate parking operations in a designated area and assist guests throughout their parking experience. The role helps maintain efficient traffic flow, maximize parking capacity, and provide outstanding customer service. The ambassador directs traffic, monitors parking activity, assists guests, enforces parking regulations, and helps ensure a safe, clean, and well-managed parking facility. The position is part-time at Milwaukee Fast Park in Milwaukee, Wisconsin. Shifts include 12 a.m.–8 a.m. (overnight and weekends required) and 4 p.m.–12 a.m. (weekends and flexible days). Flexible on-call availability is preferred. The hourly pay range is $15.00–$16.00.

Requirements

High school diploma or GED equivalent, or an equivalent combination of education and experience.
At least one year of experience in dispatching, customer service, or a related field.
Experience handling high-volume phone calls and radio communications.
Experience working in a fast-paced environment and managing multiple tasks simultaneously.
Excellent verbal and written communication skills.
Strong interpersonal skills and the ability to remain professional with diverse individuals.
Ability to handle stressful situations and resolve conflicts calmly and efficiently.
Basic math and computer skills.
Ability to read and interpret maps and directions.
Strong problem-solving and decision-making skills.
Ability to work independently and as part of a team.
Ability to adapt to changing priorities and meet deadlines.
Ability to operate two-way radios and other communication equipment.
Ability to maintain accurate records and documentation.
Ability to lift and move up to 25 pounds.
Ability to climb, balance, stoop, kneel, crouch, or crawl as needed.
Ability to understand and follow written and verbal instructions.
Ability to communicate effectively in English, both written and spoken.
Ability to pass a background check and drug screening.
Dependable and able to work overnight and weekend shifts.
Comfort working outdoors and on your feet, and able to multitask in a fast-moving environment.

Nice To Haves

Knowledge of parking procedures.
Flexible on-call availability.

Responsibilities

Direct incoming and outgoing vehicles to available parking spaces using clear hand signals and verbal instructions.
Monitor parking lots to ensure efficient space usage and prevent congestion.
Enforce parking rules, including time limits and prohibited parking areas.
Respond to customer questions about parking availability, directions, and regulations.
Assist customers with parking-related issues, such as lost tickets and lockouts.
Communicate regularly with parking team members to support smooth operations.
Operate parking equipment, including gates, ticket dispensers, and payment systems.
Prepare reports on parking occupancy, revenue, and incident activity.
Maintain a clean, organized work area and help ensure the safety and security of parking facilities.
Perform other related duties as assigned.