Customer Service Associate (Part Time, Flexible Schedule)

Adams Fairacre Farms • Newburgh, NY

1d

About The Position

The Customer Service Associate assists customers in person and over the phone, helping uphold Adams’ reputation for friendly, knowledgeable service. The role supports office operations and cash-handling activities while contributing to a welcoming, respectful, and collaborative environment for customers and team members. Associates are expected to provide helpful service, keep the office clean and organized, and learn and demonstrate Adams’ culture and values. The role pays $16.25–$22.75 per hour.

Requirements

• Excellent verbal and written communication skills.
• Ability to learn and operate Adams’ point-of-sale systems.
• Willingness to learn and demonstrate Adams’ culture and values.
• Willingness to work collaboratively and communicate with coworkers and managers.
• Ability to exhibit enthusiasm, positivity, and/or knowledge about Adams’ products and quality.
• Ability to consistently move, adjust, and position items weighing up to 25 pounds.
• Ability to remain in a stationary position for the duration of a shift.
• Ability, when necessary, to ascend and descend a stepstool, stepladder, and/or ladder.
• Ability to perform repetitive motions involving the wrists, hands, and/or fingers for the duration of a shift.
• Ability to communicate with others to exchange information.
• Ability to move into different positions to accomplish tasks in various environments, including tight and confined spaces.

Responsibilities

• Accurately count, set up, and distribute tills.
• Process and reconcile cashier and department cash drawers using the office software system.
• Answer phone calls and transfer them to other departments when necessary.
• Prepare and process beginning- and end-of-day deposits.
• Assist customers and employees with purchases or returns at the window.
• Refill and maintain office supplies.
• Learn and use the register POS system and return-processing steps.
• Learn the store layout and the locations of different items.
• When assigned, write checks, process and distribute petty cash, and sort incoming mail for all departments.
• Provide excellent customer service to customers and employees.
• Maintain a clean and organized office space.
• Work collaboratively and communicate with coworkers and managers.

Benefits

• Medical coverage (for applicable roles)
• Dental coverage (for applicable roles)
• Vision coverage (for applicable roles)
• Voluntary benefits, including pet insurance
• Paid time off
• Holiday pay
• Flexible pay schedules with DailyPay
• Employee discount

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed