Parking Event Day Staff (Part-time)
About The Position
The Miami Dolphins and Hard Rock Stadium are seeking part-time, hourly Parking team members to provide an efficient and positive customer service experience during guest ingress and egress for Miami Dolphins and University of Miami games, the Miami Open, the Formula 1 Hard Rock Miami Grand Prix, concerts, soccer, and other events. The position is based onsite at Hard Rock Stadium in Miami Gardens, Florida, and pays $17–$20 per hour. Team members may work as Parking Scanners, Parking Specialists, Shuttle Operations Staff, Sign-in Representatives, or IT Representatives. Scanners check parking pass authenticity, remove stubs from prepaid passes, and handle devices used for credit card and SunPass transactions and parking pass, barcode, and Apple Pay scanning. Parking Specialists direct vehicles to appropriate locations and spaces during inbound traffic. Shuttle Operations Staff guide guests through shuttle ingress and egress, including wayfinding, queue and capacity management, bus loading, and inventory of shuttle materials. Sign-in Representatives support event-day staff check-in, check-out, assignments, and timekeeping. IT Representatives help prepare parking technology devices for events and provide onsite troubleshooting. Hard Rock Stadium is a cashless venue. Team members must follow the “no cash, no tips” protocol. Employment offers are contingent on successful completion of drug and background screening. The company provides equal employment opportunities in accordance with applicable law.
Requirements
- High school diploma.
- Availability to work a minimum of 80% of all Hard Rock Stadium events, including weeknights, weekends, and holidays.
- Ability to bend, stand, and lift 15–30 pounds.
- Willingness to work outdoors in various weather conditions.
Nice To Haves
- Customer service experience, at entry level or supervisory level.
- Spanish language ability; English fluency is stated in the qualifications.
Responsibilities
- Check the authenticity of parking passes, remove stubs from prepaid passes, and properly handle devices used for payment transactions and pass, barcode, or Apple Pay scanning.
- Direct vehicles to their proper locations and parking spaces during inbound traffic flow.
- Direct guests through shuttle ingress and egress, including wayfinding, queue management, bus loading, capacity management, and shuttle material inventory.
- Support event-day staff check-in and check-out, assignments, and timekeeping.
- Assist with preparation of parking technology devices and provide onsite troubleshooting.
- Follow the venue’s “no cash, no tips” protocol.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
