Parking Event Day Staff (Part-time)

Miami Dolphins and Hard Rock Stadium•Miami Gardens, FL
•Onsite

About The Position

The Miami Dolphins and Hard Rock Stadium are seeking part-time, hourly Parking team members to provide an efficient and positive customer service experience during ingress and egress for Miami Dolphins and University of Miami games, the Miami Open, Formula 1 Hard Rock Miami Grand Prix, concerts, soccer, and other events. The role is based on site at Hard Rock Stadium in Miami Gardens, Florida, and pays $17–$20 per hour. Team members may work as Parking Scanners, Parking Specialists, Shuttle Operations Staff, or Sign-in and IT Representatives. Hard Rock Stadium is a cashless venue; team members must follow the “no cash, no tips” protocol. Offers of employment are contingent on successful completion of drug and background screening. The employer is an equal opportunity employer.

Requirements

  • High school diploma.
  • Availability to work a minimum of 80% of all Hard Rock Stadium events, including weeknights, weekends, and holidays.
  • Ability to bend, stand, and lift 15–30 pounds.
  • Willingness to work outdoors in various weather conditions.
  • Successful completion of drug and background screening as a condition of employment.

Nice To Haves

  • Customer service experience, at entry level or supervisory level, is preferred but not required.
  • Spanish language ability is beneficial.

Responsibilities

  • As a Parking Scanner, check the authenticity of parking passes and remove stubs as prepaid vehicles enter stadium lots.
  • Handle handheld devices properly and avoid damage while processing credit card transactions, SunPass transactions, and parking pass, barcode, or Apple Pay scans.
  • As a Parking Specialist, direct vehicles to their proper locations and parking spaces during inbound traffic flow at stadium events.
  • As Shuttle Operations Staff, direct guests through shuttle ingress and egress, including wayfinding, queue management, bus loading, capacity management, and shuttle material inventory.
  • As a Sign-in Representative, support staff check-in and check-out processes on event days, including staff assignments and timekeeping.
  • As an IT Representative, assist with parking technology devices to ensure event readiness and provide onsite troubleshooting.
  • Follow the “no cash, no tips” protocol throughout employment with the parking team.
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