Parking Enforcement Officer - West Hollywood, CA

LAZ Parking California•West Hollywood, CA

33d•Onsite

About The Position

The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Handheld Ticket Issuance System to issue parking citations.

Requirements

Valid Driver’s License (Minimum of 2 years)
Enforcement experience- 6 months minimum
Must be able to work exposed to the elements/weather
General knowledge of streets and directions is required
Must be able to work the required shift (weekends) included.
Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
Ability to work independently and multi-task.
Ability to interpret policies, procedures and standard business practices.
Demonstrate a sense of urgency and timeliness.
Must be open to feedback, differing opinions and other points of view.
Ability to handle challenging and at times, emotionally charged situations.
Ability to speak, read, and comprehend the English language.
Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Responsibilities

Monitor on-street parking for vehicles in violation of parking ordinances by following an assigned route.
Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures.
Upload handheld computer to obtain current information required for work daily.
Screen for parking placards and permits for special privileges within approved areas.
Resolve customer complaints in accordance with policies and procedures.
Maintain and care for all company issued equipment.
Assist with any special assignments and projects as requested.
Other related duties as assigned.

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