Parking Enforcement Officer

Metropolis Technologies•Orange, CA

1d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company using computer vision to provide checkout-free parking experiences. The Parking Enforcement Officer monitors designated streets, lots, garages, public areas, and/or a campus to ensure compliance with parking policies. The role also provides customer service, issues citations and warnings, and may impound, boot, or relocate vehicles as directed. Enforcement Officers are not sworn police officers and have no arresting authority. The position works independently and requires sound judgment, tact, and diplomacy. Officers may assist with parking facility maintenance, collection and security of parking revenue, event parking activities, and permit sales during peak seasons. Other related duties may be assigned. The listed salary is $22.00 per hour. The role is located in Orange, California.

Requirements

Must be at least 18 years of age at the time of hire.
Knowledge of the geography of the enforcement area.
Knowledge of hazards and safety precautions.
Ability to use a handheld computer.
Ability to operate a motorized vehicle or bicycle.
Ability to understand and apply parking regulations.
Ability to interact with others courteously and tactfully.
Ability to walk for extended periods.
Ability to work in all weather conditions.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or drive on company business.

Responsibilities

Monitor designated streets, lots, garages, public areas, and/or a campus to ensure compliance with parking policies.
Answer customer questions about directions, events, building locations, and parking policies.
Issue citations and warnings using a handheld computer or manual tickets; impound, boot, or relocate vehicles as directed.
Exercise proper judgment, tact, and diplomacy while working alone and dealing with people.
Assist maintenance staff by inspecting and assessing lots, painting, cleaning and repairing parking meters and pay-and-display machines, and installing signs, sign posts, and meter posts.
Assist with collecting and securing revenue received through parking meters, multi-space machines, pay-on-foot technology, and other collection methods.
Assist event staff with event setup, traffic control, parking payments, and lot usage control.
Assist office staff with permit sales during peak seasons, including data entry, collating mailings, and frontline customer service.
Perform other related duties as assigned.