Parking Enforcement Attendant - Pinellas County

Towne Park•Clearwater, FL
•Onsite

About The Position

The Parking Enforcement Attendant directly reports to the Account Manager and performs supportive functions for parking facilities, garages, and lots. Duties include customer service, cashiering, flagging, cleaning and lot maintenance, operating and maintaining revenue control equipment, completing reports, issuing parking citations, and opening and closing booths. The position follows established practices and procedures, with frequent work checks or verification. The majority of the work is outdoors, potentially for the entire shift, in conditions that include extreme heat and cold. Travel of up to 5% may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Must be at least 18 years of age.
  • Must pass a criminal background check and drug screen.
  • Valid driver's license and clean driving record.
  • One to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to provide excellent customer service.
  • Ability to be trained to operate and maintain revenue control equipment.
  • Facility maintenance and upkeep skills.
  • Ability to log information and make mathematical computations quickly and accurately.
  • Some knowledge of personnel policies and procedures.
  • Knowledge and ability to use a calculator and fee computer.
  • Good written and verbal communication skills.
  • Willingness to work outside in all weather conditions.
  • Ability to exercise initiative and sound judgment and react with discretion under varying conditions.
  • Ability to establish and maintain effective and appropriate relationships with the public, agencies, and other employees.
  • Ability to operate a motor vehicle.
  • Ability to stand for the length of the shift.
  • Ability to lift, push, and pull up to 50 pounds.

Nice To Haves

  • High school diploma or general education degree (GED) preferred.

Responsibilities

  • Maintain a pleasant, friendly, and professional demeanor with guests, parkers, co-workers, and clients.
  • Patrol and monitor lots to ensure that only authorized vehicles are parked.
  • Issue citations to non-paid or time-expired parkers according to preapproved guidelines.
  • Manage lot signage, including taking down, repairing, and assembling signs.
  • Maintain lot cleanliness by picking up trash, cleaning signage, and performing general lot maintenance.
  • Troubleshoot parking meters and equipment when applicable.
  • Prepare reports and file paperwork regarding violations and citations.
  • Ensure compliance with local, state, and federal laws.
  • Perform seasonal snow removal, including shoveling, salting, and operating a snow thrower.
  • Perform other duties as assigned.

Benefits

  • Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility requirements and plan terms.
  • Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility requirements and plan terms.
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