Parking Enforcement Attendant - Pinellas County

Towne Park•Clearwater, FL
•Onsite

About The Position

The Parking Enforcement Attendant performs supportive functions at parking facilities, garages, and lots, including customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, preparing reports, issuing parking citations, and opening and closing booths. The position directly reports to the Account Manager and follows established practices and procedures under frequent review. The hourly base pay is $16 per hour, with commission based on tickets paid. The schedule is flexible, and weekend work is required. Work is primarily outdoors for extended periods, including exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

  • Must be at least 18 years old.
  • Must pass a criminal background check and drug screen.
  • Valid driver’s license and clean driving record.
  • One to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Ability to provide excellent customer service.
  • Ability to be trained to operate and maintain revenue control equipment.
  • Skills in facility maintenance and upkeep.
  • Ability to log information and perform mathematical computations quickly and accurately.
  • Some knowledge of personnel policies and procedures.
  • Knowledge and ability to use a calculator and fee computer.
  • Good written and verbal communication skills.
  • Willingness to work outdoors in all weather conditions.
  • Ability to exercise initiative and sound judgment and react with discretion under varying conditions.
  • Ability to establish and maintain effective and appropriate relationships with the public, agencies, and other employees.
  • Ability to operate a motor vehicle.
  • Ability to stand for the length of the shift.
  • Ability to lift, push, and pull up to 50 pounds.
  • Ability to talk or hear; frequently sit or stand for extended periods; and, as needed, run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
  • Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.

Nice To Haves

  • High school diploma or GED preferred.

Responsibilities

  • Maintain a pleasant, friendly, and professional demeanor with guests, parkers, coworkers, and clients.
  • Patrol and monitor parking lots to ensure only authorized vehicles are parked.
  • Issue citations to unpaid or time-expired parkers according to preapproved guidelines.
  • Manage lot signage, including taking down, repairing, and assembling signs.
  • Maintain lot cleanliness by picking up trash, cleaning signage, and performing general lot maintenance.
  • Troubleshoot parking meters and equipment when applicable.
  • Prepare reports and file paperwork regarding violations and citations.
  • Ensure compliance with local, state, and federal laws.
  • Perform seasonal tasks, including snow removal by shoveling, salting, and operating a snow thrower.
  • Perform other duties as assigned.
  • Perform facility and lot support functions such as customer service, cashiering, flagging, operating and maintaining revenue control equipment, and opening and closing booths.

Benefits

  • Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
  • Employees may enroll in the company’s 401(k) retirement savings plan, subject to eligibility and plan terms.
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