Parking Coordinator

ASM Global•Columbus, OH

1d•Onsite

About The Position

The Parking Coordinator provides leadership and team building for parking operations, communicates policies and operational information, and works to ensure safety. The role supports a cooperative team environment, checks the completion of assigned tasks, monitors attendance, and oversees ordering and inventory of operational supplies. The coordinator schedules staff and maintenance activities, coordinates projects with Operations, Engineering, and outside vendors, and verifies staff schedules in payroll tracking software. The position manages customer issues and inquiries, coordinates service scheduling with internal and external users, and regularly checks parking equipment, signage, facility operations, and cleanliness. It provides operational and project updates to the Parking Manager, trains new Supervisors and Ambassador Staff, monitors performance, and prepares periodic evaluations. The role also includes being onsite for major events and participating in snow and ice removal during inclement weather.

Requirements

Leadership experience in parking operations with fully automated PARCS.
A minimum of five years of staff management or supervision experience.
Excellent verbal and written communication skills.
Ability to interact effectively and politely with people, including coworkers, customers, vendors, and facility visitors.
Ability to collaborate and maintain positive working relationships.
Proficiency with Microsoft Outlook, Word, and Excel.
Strong organizational and time-management skills and high diligence.
Valid Ohio driver's license.
Ability to work a flexible and varied schedule, including nights and weekends, in all weather conditions based on facility and operational needs.
Ability to perform physical tasks, including lifting up to 50 pounds.

Responsibilities

Provide leadership and team building, communicate policies and operational information, and help ensure safety.
Develop and maintain a cooperative team environment, model open communication, and encourage solution-based problem solving.
Perform spot checks to verify satisfactory completion of assigned tasks.
Monitor employee attendance and note violations of company policy.
Order, maintain inventory of, and supply materials needed for assigned tasks.
Coordinate projects such as power washing, painting, and striping with Operations, Engineering, and outside vendors.
Schedule regular use of mechanical sweepers, scrubbers, and other maintenance projects.
Coordinate weekly staff schedules and verify their accuracy in payroll tracking software.
Manage customer issues and inquiries and promote positive customer relations.
Attend regular meetings with internal and external users to coordinate service scheduling.
Review parking equipment and signage regularly to ensure they are in working condition and serviceable.
Provide regular operations and project status updates to the Parking Manager.
Administer new-hire training for Supervisors and Ambassador Staff and maintain company policy standards.
Tour parking facilities daily to check operations and cleanliness.
Monitor assigned staff performance and prepare periodic performance evaluations.
Be onsite for major events and participate in snow and ice removal during inclement weather.
Perform other duties and responsibilities as assigned by Parking Department Management.