Parent Partner

Victor Careers•Victorville, CA

About The Position

The Family Parent Partner establishes and implements support services for children and families, serves as a liaison for family involvement, and provides support according to each family’s needs. The role includes family engagement, advocacy, skill building, resource referral, support group coordination, consumer education, and participation in program development and evaluation. The position requires travel to assigned client homes, schools, offices, and other locations, and a flexible schedule based on operational needs.

Requirements

High school diploma or GED.
Must be a parent or personal caregiver of a youth who has received child welfare and/or behavioral health services, such as child welfare, juvenile justice, mental health, or special education services.
Basic knowledge and understanding of English.
Good organization and time-management skills.
Reliable transportation to travel to assigned client homes, schools, offices, and other locations; personal vehicle use must meet agency driving requirements.
Must meet the agency’s physical and mental fitness standards.
Willingness to complete a tuberculosis test, drug screening, and State of California personal background investigation.
Must obtain First Aid certification.
Must obtain CPR certification when required by the local county or program.
Flexibility to work a varying schedule according to operational need.
Willingness to work in a culturally integrated workplace and respect human differences and protected classes.
Ability to meet the stated physical requirements, including walking, standing, sitting, bending, kneeling, lifting, stair climbing, and traveling by vehicle.
Ability to use computer and telephone systems, including typing, writing, and handling files.

Responsibilities

Represent consumers in program activities and ensure advocacy and support services for participating families.
Engage youth and families and provide skill building as assigned.
Introduce and support families entering services.
Coordinate with the management team to develop and implement program systems and standards that promote consumer-driven, family-centered services.
Inform families about basic mental health and social service information and referral sources, and help develop community resources as appropriate.
Assist in developing consumer support groups and coordinate group scheduling and transportation assistance.
Participate in consumer advocate training, teaching concepts such as rights, complaint and grievance procedures, support relationships, crisis management, and vocational involvement.
Recruit consumers to participate in committees and work groups.
Provide professional advocacy and education to providers on behalf of consumers’ needs.
Link families with appropriate services, advocate for them when necessary, and serve as a role model and advocate for families in the wraparound process.
Assist with ongoing program evaluation development and implementation.
Document services according to program-specific requirements.
Meet the agency’s service percentage standard for expected time with clients, if applicable.
Complete other duties as assigned.

Benefits

License registration fee, continuing education, travel, and internet/cell phone use reimbursements, among other reimbursements.
Eligibility to apply for Public Service Loan Forgiveness.
Low-cost medical, dental, and vision insurance.
Life insurance for employee and family.
Nine paid holidays, paid time off, and sick pay.
Mental health day.
Five bereavement days.
Costco Gold Star membership.
Retirement savings plan (403B).
100% employer-funded retirement plan.
Employee Assistance Program.
Mileage reimbursement at $0.76 per mile.
Working Advantage discount program.
Verizon Wireless discount.
Tuition assistance.
Employee referral bonus program.
Education pay of $1.00–$3.00 per hour.
Bilingual pay of $1.92 per hour.